Last updated: July 2026
These terms apply when you ask Mighty Tech to provide IT support, network and Wi-Fi work, website services or smart home and accommodation technology. Accepting a quote, booking work or asking us to begin means you accept these terms.
Quotes and scope
We will explain the agreed work and price before starting. A quote is based on the information available at the time. If investigation reveals additional work, we will explain it and seek your approval before proceeding. Quotes may include separate third-party costs such as hardware, licences, domains, hosting or subscriptions.
Appointments and access
You agree to provide safe, timely access to the premises, equipment, accounts and information reasonably needed for the work. Please tell us about known faults, important deadlines and any limits on access. If an appointment must be changed, give as much notice as possible. Any cancellation fee will be disclosed when booking and will reflect the time or reasonable loss involved.
Your data and backups
Technology work can involve risks such as data loss, service interruption or equipment failure. You are responsible for maintaining a current backup of important data unless backup work is specifically included in our scope. We will take reasonable care, but cannot guarantee the condition of existing equipment, data or third-party systems.
Passwords and remote access
Only provide access that is needed for the job. We handle credentials with reasonable care and will not intentionally retain access after it is no longer required. You should change temporary passwords and remove temporary accounts when the work is complete.
Third-party products and services
Hardware, software, internet services, cloud platforms, domains and other third-party products are governed by their providers’ terms, availability and warranties. We can recommend or configure them, but do not control their ongoing performance, pricing or service changes.
Websites and ongoing services
For website projects, the quote will describe the included pages, content, revisions and integrations. Final project deliverables transfer to you after full payment, excluding our pre-existing tools and third-party materials, which remain subject to their licences. Hosting, maintenance, domains, SEO and other ongoing services continue only for the period paid for and may have separate provider terms.
Payment
Payment terms will appear on the quote or invoice. Deposits, purchased hardware, licences and third-party fees may need to be paid before work begins. Overdue work may be paused after reasonable notice. You remain responsible for approved work already completed and non-refundable third-party costs incurred for your job.
Timing
We will provide services within the agreed timeframe or, if none is agreed, within a reasonable time. Estimates can be affected by access, parts, third-party providers and newly discovered issues. We will keep you informed if timing materially changes.
Consumer rights and responsibility
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable guarantees under the Australian Consumer Law. Services will be provided with due care and skill. To the extent permitted by law, Mighty Tech is not responsible for indirect loss or for failures caused by pre-existing faults, unauthorised changes, customer instructions, misuse or third-party products and services outside our control.
Concerns and disputes
If something is not right, contact us promptly and give us a reasonable opportunity to investigate and resolve it. We prefer to deal with concerns directly and in good faith before either party pursues another remedy.
Privacy and changes
Personal information is handled as described in our privacy notice. We may update these terms for future work. The version accepted with your booking or quote applies to that work.
Contact
Questions about these terms can be sent to [email protected].